Everything people ask, answered plainly
32 questions across getting started, placing orders, brands, agencies and pricing.
Getting started
What is Scrapora Orqis?+
A bulk order tool for Shopify stores. It takes a spreadsheet of creators, products and addresses and places every order on Shopify in one run, with the discount applied, so barter, collaboration, seeding and gifting orders stop being manual work.
Is it really free?+
Yes, for brands. Create an account, connect your own Shopify store, and place as many orders as you need. There is no card, no trial clock and no invitation. Agencies running many brands from one console are set up with us separately.
How do I connect my Shopify store?+
From Settings you paste the Client ID and Secret of a custom app created in your own Shopify admin. Orqis exchanges them for an access token automatically, checks the exact permissions it needs and shows a checklist. It stays connected from then on; the credentials are encrypted and never shown again.
Which Shopify permissions does it need?+
Four: write_orders to create orders, read_products to load your catalog and variants, write_customers to attach the recipient to the order, and read_inventory so the product picker can show stock. It asks for nothing else.
Are my Shopify credentials safe?+
Credentials are encrypted at rest with a key that never leaves the server and are decrypted only at the moment an order is placed. They are never returned to the browser, never logged, and never shown again after you save them.
Does it create real orders or draft orders?+
Real orders, created directly through the Shopify Admin API with the discount already applied. They appear in your Orders list ready to fulfil. This also means it works on trial and development stores, where completing draft orders is blocked.
What columns does my sheet need?+
Creator, SKU (a free-text product name or code), Phone, Address and optionally Email. Column order does not matter and extra columns are ignored. Both Google Sheets links and CSV uploads work, and headers are matched even when they are named differently.
What if a product name in the sheet does not match exactly?+
Free-text names like "vit c serum 30ml" are fuzzy-matched to the right product and variant. Uncertain matches are shown in the review step so you confirm or change them before anything is placed. You are never matching blind.
How are Indian addresses handled?+
A single messy cell is split into street, city, state, a validated six-digit PIN and a normalised +91 phone. Rows that still look wrong are flagged, and an AI fix can rewrite them, so fewer parcels return as RTO.
What discounts can I apply?+
100% off by default for barter, or any percentage or fixed amount, set for the whole batch or per order. Gifting, seeding and paid collaborations can sit in the same run with the right discount on each.
What happens if a run is interrupted?+
Nothing is lost or duplicated. Every order goes through a durable server-side queue that places each one exactly once. If a tab closes or a request times out, the run resumes and finishes, and a retry never places the same order twice.
Does it work for agencies running several brands?+
Yes. Each brand is an isolated workspace with its own Shopify store, team, tags and discounts, and the agency switches between them from one console. Data never crosses between brands.
Is it only for India?+
It is built India-first, with PIN validation, +91 phone handling and courier-friendly address formatting, but the order placement itself works on any Shopify store in any country.
How long does the first batch take?+
Most brands connect the store, sync the sheet and place a first batch within fifteen minutes of signing up. A batch of one hundred orders typically places in a few minutes with a live progress bar.
Placing orders
Does Orqis create real Shopify orders or just draft orders?+
Real orders. Orqis creates orders directly on Shopify with your discount applied, so they appear as genuine orders ready to fulfil — not drafts you still have to complete one by one. This also means it works on every store plan, including trial and development stores where draft-order checkout is blocked.
What happens when a product in my sheet doesn't match cleanly?+
Orqis fuzzy-matches each free-text product name to the right Shopify product and variant automatically. Where a match is uncertain, it surfaces the row in the review step so you confirm or override it before the batch is placed — you're never matching blind.
What happens if a bulk run is interrupted halfway through?+
Nothing is lost or duplicated. Every order runs through a durable, server-side queue that places each one exactly once. If the run is interrupted by a timeout, a crash or a closed tab, Orqis resumes and finishes the remaining orders, and a retry never double-sends product.
Can I apply different discounts within the same batch?+
Yes. The default is 100% off for barter, but you can set a percentage or fixed amount per batch or per individual order — so gifting, seeding and paid-collaboration orders can sit in the same run with the right discount on each.
How does Orqis handle messy single-cell Indian addresses?+
It splits the single cell into street, city, state, PIN and phone, validates the 6-digit PIN, normalises Indian phone numbers, and flags incomplete addresses with an optional AI fix — so fewer shipments come back as RTO.
For brands
I am one brand with one store. Is this overkill?+
No. A single brand placing twenty barter orders a week is exactly who it is built for. Connect one store, sync one sheet, place one batch. The multi-brand console only matters if you run several stores.
Can my social team use it without touching Shopify?+
Yes. They keep their sheet as usual. Whoever owns order placement syncs it, reviews the matches and places the batch. Up to three seats are included, so social and ops can both be in the workspace.
Will creators receive Shopify's order emails?+
No. Orders are placed with notifications off so creators are not emailed a ₹0 invoice. You send tracking yourself, or use the courier's own notifications.
Can I use it for paid collaborations and gifting too, not just barter?+
Yes. Barter defaults to 100% off, but gifting and paid collaboration orders take any discount you set, and each batch or order can be tagged so finance can tell them apart.
For agencies
Can one agency run barter for multiple Shopify stores from a single login?+
Yes. Orqis is multi-tenant by design: you manage every brand from one console, with each brand connected to its own Shopify store. You switch between brands in a click instead of logging in and out of separate Shopify admins.
How are the brands we manage kept separate from each other?+
Each brand is a fully isolated workspace — its own Shopify connection, catalog, team seats, order tags, discount rules and history. Data never crosses between workspaces, so an order placed for one brand can never land on another brand's store.
Can a brand's own team get access without seeing our other clients?+
Yes. You can give each brand's main contact a seat cap to invite their own people into that one workspace. They see only their brand; you keep oversight across all of them from the agency console.
Can we set different discounts and order rules per brand?+
Yes. Tags, discount defaults and order behaviour are configured once per workspace. One brand's barter default of 100% off and another's percentage gifting discount both live side by side, applied automatically per batch.
How long does onboarding a new brand take?+
Typically a day, not a quarter. You connect the brand's Shopify store once; Orqis verifies the exact permissions it needs and flags anything missing, so a new client workspace is live and placing its first batch the same day.
Pricing
What does the free plan include?+
One Shopify store, unlimited bulk order placement, sheet and CSV sync with SKU matching, Indian address parsing with the AI fix, flexible discounts, up to three team seats, and email support.
Is there a limit on orders per month?+
No. Place as many orders as your program needs. Batches are limited only by Shopify's own API rate limits, which the queue handles for you.
What do agencies pay?+
Agency tiers are priced by number of brand workspaces and set up with us, so tell us how many brands and roughly how many orders a month and we will recommend the right console.
Do I need a demo call to start?+
No. Sign up, connect your store and place your first batch on your own. Book a demo only if you want hands-on onboarding or you run many brands.